What is Meetzy?
Meetzy is an AI-powered voice agent platform that enables businesses to automate phone conversations with natural, human-like interactions. Whether you need to handle inbound customer service calls or make outbound sales calls, Meetzy agents can manage conversations 24/7.Main Use Cases
Sales & Lead Qualification
Automatically call and qualify leads, schedule appointments, and follow up with prospects.
Customer Support
Handle inbound support calls, answer FAQs, and route complex issues to human agents.
Appointment Reminders
Call customers to confirm appointments, send reminders, and handle rescheduling.
Surveys & Feedback
Conduct phone surveys, collect feedback, and gather customer insights.
Platform Architecture
Meetzy consists of three main components:| Component | Description |
|---|---|
| Dashboard | Web interface to create, configure, and monitor your voice agents |
| AI Engine | Processes conversations using LLMs (Claude, GPT, Gemini) for natural responses |
| Telephony | Handles phone calls through Twilio integration |
Main Dashboard Sections
| Section | Description |
|---|---|
| 📊 Insights | Analytics and performance metrics |
| 📣 Marketing | Campaign management |
| 📞 Calls | Call history and recordings |
| 🤖 Agents | AI agent configuration |
| 🔌 Integrations | Third-party connections |
| 📖 Docs | Documentation access |
Key Concepts
Agent
Agent
An AI-powered voice assistant that can make and receive phone calls. Each agent has its own configuration, personality, and capabilities.
Call
Call
A phone conversation between an agent and a human. Calls can be inbound (customer calls you) or outbound (agent calls customer).
CRM
CRM
Contact management system to store customer information and call history.
Knowledge Base
Knowledge Base
Documents and FAQs that the agent can reference during conversations.
Actions & Tools
Actions & Tools
External integrations and APIs the agent can call during conversations.
Getting Started
Create your account
Sign up at dashboard.meetzy.io and complete your profile.