API Tokens
API tokens allow you to authenticate with the Meetzy API for programmatic access to your account. Use tokens to integrate Meetzy with your systems, trigger calls, and retrieve data.Accessing API Tokens
Navigate to Account → API Tokens to view and manage your tokens.Token Overview
Your API tokens are listed with:| Field | Description |
|---|---|
| Name | Token identifier |
| Token | The secret key (partially hidden) |
| Expires In | When the token will expire |
Security Guidelines
Using Your Token
Authentication Header
Include your token in theAuthorization header:
In Code Examples
Copying Your Token
- Find the token in your list
- Click the Copy button next to the token
- Button changes to “Copied!” when successful
- Paste the token in your application
Only the first 40 characters are displayed for security. The copy function copies the complete token.
Token Expiration
Tokens have an expiration period shown in the “Expires In” column:| Status | Meaning |
|---|---|
| X days | Token expires in X days |
| Expired | Token no longer works |
| Never | Token doesn’t expire (not recommended) |
Before Expiration
- Generate a new token
- Update your applications
- Old token continues working until expiration
- Test with new token before old one expires
Best Practices
Environment Variables
Store tokens in environment variables, never in code.
Rotate Regularly
Generate new tokens periodically for security.
Minimum Permissions
Use tokens only where needed.
Monitor Usage
Track API calls to detect unauthorized access.
Environment Variable Setup
Token Permissions
API tokens have full access to your account, including:- ✅ Create and manage calls
- ✅ Access call history and details
- ✅ Manage agents (playbooks)
- ✅ Access CRM data
- ✅ View analytics
Granular permission control is coming soon. Currently, all tokens have full account access.
Troubleshooting
| Error | Solution |
|---|---|
401 Unauthorized | Check token is correct and not expired |
403 Forbidden | Token may be disabled, contact support |
Token not working | Ensure no extra spaces when copying |
Rate limited | Too many requests, implement backoff |
If Your Token is Compromised
- Immediately go to API Tokens page
- Contact support to disable the token
- Generate a new token
- Update all applications
- Review recent API activity for suspicious calls
Creating New Tokens
Token creation is currently managed by Meetzy support. Contact us to request additional tokens.
- Custom token names
- Expiration settings
- Permission scopes
- Usage limits

