> ## Documentation Index
> Fetch the complete documentation index at: https://docs.meetzy.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction to Meetzy

> Discover Meetzy, the AI-powered voice agent platform for automating phone conversations

## What is Meetzy?

Meetzy is an AI-powered voice agent platform that enables businesses to automate phone conversations with natural, human-like interactions. Whether you need to handle inbound customer service calls or make outbound sales calls, Meetzy agents can manage conversations 24/7.

## Getting Started Options

Meetzy offers two ways to get started:

<CardGroup cols={2}>
  <Card title="Self-Service Onboarding" icon="rocket" href="https://www.meetzy.io">
    Create your agent in minutes directly from our website with our new streamlined onboarding flow.
  </Card>

  <Card title="Traditional Login" icon="user" href="https://dashboard.meetzy.io">
    Access the full dashboard with advanced configuration and management features.
  </Card>
</CardGroup>

<Info>
  The self-service onboarding flow allows you to quickly create an agent by simply describing what you want it to do. The system will automatically configure your agent and guide you through the setup process.
</Info>

## Main Use Cases

<CardGroup cols={2}>
  <Card title="Sales & Lead Qualification" icon="phone-arrow-up-right">
    Automatically call and qualify leads, schedule appointments, and follow up with prospects.
  </Card>

  <Card title="Customer Support" icon="headset">
    Handle inbound support calls, answer FAQs, and route complex issues to human agents.
  </Card>

  <Card title="Appointment Reminders" icon="calendar-check">
    Call customers to confirm appointments, send reminders, and handle rescheduling.
  </Card>

  <Card title="Surveys & Feedback" icon="clipboard-list">
    Conduct phone surveys, collect feedback, and gather customer insights.
  </Card>
</CardGroup>

## Platform Architecture

Meetzy consists of three main components:

| Component     | Description                                                                    |
| ------------- | ------------------------------------------------------------------------------ |
| **Dashboard** | Web interface to create, configure, and monitor your voice agents              |
| **AI Engine** | Processes conversations using LLMs (Claude, GPT, Gemini) for natural responses |
| **Telephony** | Handles phone calls through Twilio integration                                 |

## Main Dashboard Sections

| Section             | Description                       |
| ------------------- | --------------------------------- |
| 📊 **Insights**     | Analytics and performance metrics |
| 📣 **Marketing**    | Campaign management               |
| 📞 **Calls**        | Call history and recordings       |
| 🤖 **Agents**       | AI agent configuration            |
| 🔌 **Integrations** | Third-party connections           |
| 📖 **Docs**         | Documentation access              |

## Key Concepts

<AccordionGroup>
  <Accordion title="Agent" icon="robot">
    An AI-powered voice assistant that can make and receive phone calls. Each agent has its own configuration, personality, and capabilities.
  </Accordion>

  <Accordion title="Call" icon="phone">
    A phone conversation between an agent and a human. Calls can be inbound (customer calls you) or outbound (agent calls customer).
  </Accordion>

  <Accordion title="CRM" icon="users">
    Contact management system to store customer information and call history.
  </Accordion>

  <Accordion title="Knowledge Base" icon="book">
    Documents and FAQs that the agent can reference during conversations.
  </Accordion>

  <Accordion title="Actions & Tools" icon="wrench">
    External integrations and APIs the agent can call during conversations.
  </Accordion>
</AccordionGroup>

## Access Methods

<Tabs>
  <Tab title="Self-Service Onboarding">
    <Steps>
      <Step title="Visit meetzy.io">
        Go to our website and use the agent builder to describe your needs.
      </Step>

      <Step title="Quick authentication">
        Sign in with Google or Microsoft for secure access.
      </Step>

      <Step title="Auto-generated agent">
        Your agent is created automatically based on your description.
      </Step>

      <Step title="Test and deploy">
        Make test calls and publish when ready.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Traditional Dashboard">
    <Steps>
      <Step title="Create your account">
        Sign up at [dashboard.meetzy.io](https://dashboard.meetzy.io) and complete your profile.
      </Step>

      <Step title="Create your first agent">
        Use the Advanced Editor to configure your AI voice agent.
      </Step>

      <Step title="Assign a phone number">
        Connect a phone number to your agent for inbound and outbound calls.
      </Step>

      <Step title="Test and publish">
        Make test calls to validate your agent, then publish to production.
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Warning>
  If you start with the self-service onboarding, your agent configuration will be automatically transferred when you access the full dashboard for the first time.
</Warning>

## Authentication Options

Meetzy supports multiple authentication methods for secure access:

* **Google OAuth** - Sign in with your Google account
* **Microsoft OAuth** - Sign in with your Microsoft account
* **Email/Password** - Traditional login for existing accounts
* **Two-Factor Authentication** - Additional security for admin accounts

## Next Steps

<CardGroup cols={2}>
  <Card title="Create Your First Agent" icon="plus" href="/getting-started/create-agent">
    Step-by-step guide to creating and configuring your first voice agent.
  </Card>

  <Card title="Manage Agents" icon="list" href="/agents/manage-agents">
    Learn how to view, edit, and organize your agents.
  </Card>
</CardGroup>